five ways to improve operating margin.
by bill penczak
the pandemic has placed new strains on most cpa firms, with a paucity of events other than zoom meetings and many clients hunkering down and not making any changes to anything – least of which their accounting firm relationships, under some semblance of normal.
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so when it comes to preserving your original profit goals – or at least salvaging them – firms have an opportunity to seek better processes or staffing options, or both to pivot to the times. as a cfo i once worked with used to say, “you can either raise the bridge or lower the water.”
here are five options for lowering the water (labor cost) as a short- and long-term strategy for greater firm success: